HOW IT WORKS

CurbFi

CurbFi is a curbside and pickup order management system that helps your store deal with high volume sales.  CurbFi provides your store a 2-way text communication with your customer once the order has been placed.  CurbFi helps you organize and keep track of your orders as they come and alerts you when the customer has arrived to pick up their order so your staff can bring it to the waiting customer.

01.

Order is placed

Your customer places their online order on your Linga or ChowNow store. The order data from Linga is sent via webhook and is stored directly into your CurbFi account. ChowNow does not provide webhooks but instead emails the order data to your email account.

02.

CurbFi fetches the data

CurbFi fetches the ChowNow order email from your account inbox using IMAP, then saves the order information to your account. You are shown the orders as they arrive in your CurbFi account as well as any text messages the customer may send.

03.

SMS / MMS text message

CurbFi sends the customer a SMS / MMS text message using your Twilio account.  The text explains to the customer what to do to notify you once they arrive to pick up their order.  Messages are editable in your account so you control what is sent.

04.

CurbFi alerts you

Once your customer has arrived and sends a reply text message with the curbside spot they are parked, the CurbFi system alerts you. The customer’s order is elevated to the top of the list and is marked with visual notice with the arrival time and a sort alert sound is given.

Check-in Receptionist

CurbFi can also be your receptionist where multiple customers can let you know they have arrived without getting a busy signal.  Once your customer arrives, they text in their parking spot number, name, and reason they are there.  The notice is instantly added to your CurbFi Curbside screen and you are alerted.  CurbFi Check-in Receptionist has a main incoming column but also lets you create up to 7 extra columns so that you can move the incoming ticket to appropriate areas.  You are also able to text message back if needed from within CurbFi in case you are needing more information from your customer.

FEATURES

Completely Automated

Don’t waste time hand entering orders to send text messages.  CurbFi not only handles entering the order data for you it will also send the text message automatically.

Two-Way Comms with Customers

CurbFi provides you the ability to chat with the customer by SMS / MMS messaging.

Full Responsive design

CurbFi will run on any of your computers, tablets, or mobile devices.

Visual and Audible Alerts

Once your customer has arrived and texted their curbside number their order is moved to the top of the order list and will display a visual tag with the time and an alert is sounded.

Commission-free

CurbFi does not resale SMS numbers and service so there is no added fees.

Unlimited Accounts

Create as many admin and user accounts as needed.  Admins have full access to Twilio errors and warning logs and account settings.  User accounts only have access to curbside orders.

PRICES

Monthly

$29per monthBilled Monthly
Per location

  • 14-Day Trial

  • No Setup Fees
    Commission-free
    Unlimited Users

Get Started

Half Year

$24per monthBilled Bi-Annually
Per location

  • 14-Day Trial

  • No Setup Fees
    Commission-free
    Unlimited Users

Get Started

Yearly

$22per monthBilled Annually
Per location

  • 14-Day Trial

  • No Setup Fees
    Commission-free
    Unlimited Users

Get Started

CONTACT

Let CurbFi help your curbside business thrive!

Send Message